Contact information

At Sadakati.com, we are committed to transparency and open communication with our donors. If you have any questions about your donation, certificates, or proof of distribution, please reach out to us using the details below:

1. Email Support

• Primary Email: contact@Sadakati.com

• Our support team responds to inquiries within 24–48 hours.

2. Phone Support

• Phone Number: +966 63789‑1534

• Available during standard business hours (Sunday–Thursday, 9:00 AM – 5:00 PM KSA time).

3. Mailing Address

• Sadakati ONG

• 8763 Al Masjid Al Haram Rd

• Alaziziyyah, Makkah 24243

• Saudi Arabia

4. Online Assistance

• Donors may request live proof of donation (video of water distribution with their name included) by contacting our support team.

• Certificates of donation are delivered digitally via email and can be re‑issued upon request.

5. Transparency Commitment

We strive to ensure every donor feels confident and informed. Whether you need help with your certificate, confirmation email, or proof of impact, our team is here to assist you.